Customer service is 90% attitude and 10% skill.

In customer service, as in life, what you give to others comes back. Give your customers what you want back.

Customer Intimacy” begins from the inside and works its way to the outside, not the other way around.

The successful selling is that which leaves the seller and the buyer, both happy and satisfied. You can never sell to the same buyer again, unless you leave him satisfied every time.