Lead the Change from the Inside Out: Principles and Practice of Motivation
Faiez Hassan Seyal | Presented at “International Convention on Quality Improvement (ICQI-2000)” organized by PIQC and EPB held at Lahore, Pakistan from November 14-15, 2000 Introduction A large company had been continuously losing its market share since 1994. With the ever-increasing cost of operations coupled with poor customer service and vendors/dealers relations, added with lost employee’s[…]